Yes. Your company logo and branding can be applied to both products and packaging. We can pantone-match to your brand colours and make sure everything adheres to your company brand guidelines. 

 

We can deliver to a range of international destinations. Each country has its own rules and regulations. Tell us the countries you’d like to ship your gifts to, and we will let you know the best way to achieve this. 

 

From time to time destinations and rules change. We pride ourselves on staying up to date on shipping developments. 

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Yes, we do. Your deliveries can be set to carbon neutral. And we can tell you the exact carbon footprint of a wide range of our products. 

 

We launched this measuring tool in 2022. It provides critical information to companies that are positively making change for good through their procurement processes. Ask us about this amazing tool. We’ll be happy to show you how it works.  
 

We work closely with our supply chain and manufacturers to achieve this for you.   

 

We work with a range of companies, in different industries and of various sizes. We also work with event organisers who require our services for their clients’ events. We don’t work with individuals, sorry.

 

Lead times vary depending on your requirements. Branded stocked merchandise is approx. 7-10 working days from artwork approval. We can provide a fast-track lead-time on some products but not all. Larger quantities and various product specifications can take 10 - 15 working days. Please note working days do not include weekends or Bank-Holidays. Fully customised projects carry their own lead-time and this can take 12-14 weeks or longer. 

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Please always allow for delivery lead-times as well. 

 

We want you to have the best options available, so the sooner we are introduced to support your plans; the greater the possibilities for your company. 

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You can cancel an order, but our cancellation policy will apply. Please read our Terms & Conditions to learn more.  

 

Yes. We take your privacy very seriously. We will never share your recipient data with anyone except our despatch and shipping staff. The data we require is for the sole purpose of fulfilling your project needs and meets GDPR requirements. 

 

Absolutely! BOW provides 3 great ways to access what we do. Check out 'Our Services'. We manage everything from concept to completion. You can access our Online Shop, work with a project Manager at BOW, or for more long-term solutions we provide your company with a dedicated Account Manager. We're here to guide and support you and your company requirements. Read what our customers say on Trustpilot.

 

Yes. We offer a tracking and monitoring service. Costs start from £3 + VAT per parcel.

 

Yes. In the UK only. We can fast-track production on certain products. We can also provide next-day and timed delivery services.

 

Yes. We can ship alcohol to any UK home or business address. When it comes to shipping alcohol outside the UK, some countries accept certain types of alcohol, but not all. There are restrictions on alcohol volume and strength as well as shipping to a home or business address. 

 

If you’re thinking of gifting alcohol we’ll need to know where you’re wanting to send your gifts. We’ll only suggest products we know we can deliver to each destination you choose. Whether in the UK or overseas and to a business or home address. 

 

Yes, we have an order minimum of 50, 100 or 350 units. Subject to the product you require. Fully custom projects can carry higher MOQ's.

 

Yes, we are fully insured. We have a company public liability policy and we insure each of our parcels. 

 

No problem. You can call us on +44 (0) 113 887 7622 or email us at enquiries@bow.gifts

 

If we are working with you, there are key bits of data we’ll need to achieve your order. You can talk to us if you need more info or read our privacy notice here:  https://www.bow.gifts/privacy-policy]

 

We ship throughout the UK, and to a selection of European & Worldwide destinations. We can deliver to a home or business address. Restrictions do apply. 

 

We use DHL, DPD, UPS & Parcelforce. We manage all the relevant paperwork including customs and export documentation internally. This includes commercial invoices and the option to ship your international parcels with Delivery Duty Paid (DDP) or Delivery Duty Unpaid (DDU). 

 

No. When we say we offer a complete service, we mean it. We do everything for you. That includes handling and packing your gifts and products as well as getting them ready for despatch. And, of course, we deliver for you too. 

 

To make sure your products are protected in transit we use only the highest quality packaging materials. And it’s all recyclable as well. 

 

BOW manages everything from concept to completion. 

 

We only source and manufacture from accredited, ethical, trusted and reputable partners. We only use recyclable packaging material. 

 

Some of our supply-chain hold accreditations awarded by Ecovadis, putting them in the top 1% of companies operating sustainably. 

 

By international standards, our fulfillment, packing, and despatch warehouses are ISO 9001, and 14001 accredited.

 

Yes, this can be achieved with our warehouse for an additional daily rate. 

 

We can advise the best storage and delivery options available to you for leftover gifts or products.

 

You'll find an 'unsubscribe' link at the bottom of our marketing emails. Click that, and we'll part (marketing) ways.

 

Or, send us an email at enquiries@bow.gifts. Just tell us your name and which email address you want to unsubscribe. 

 

You can get in touch in several ways. 

 

We are in the office Monday to Friday, 8 to 4.

 

You can call us on +44 (0) 113 887 7622 or email us at enquiries@bow.gifts. 

 

Or, if you want to message us via social media or chat with us online, you’ll find the details here.