FREQUENTLY ASKED QUESTIONS - FAQ

Everything You Need to Know

 

WHERE ARE BOW GIFTS BASED

Bow Gifts are based in Yorkshire, UK.

DO YOU WORK WITH COMPANIES OUTSIDE OF YORKSHIRE?

Yes. We work with businesses throughout the UK and Internationally.

WHAT IS THE MINIMUM ORDER QUANTITY FOR OUR GIFT PROJECT?

100 units is the minimum order quantity (MOQ). All projects are made-to-order only, and we work with 450+ manufacturers.
This means we don't 'sit on stock', so you can truly have anything you want. In order to work this way and give you a bespoke service and experience.

CAN I BRAND THE PRODUCTS I CHOOSE?

Yes. You can add branding to most products, and in some cases you can also personalise with unique names for each individual recipient too.

DO YOU DO BRANDED PACKAGING?

Yes. We do all styles of branded packaging; including boxes, hampers, bags, tins and much much more. You can add your logo, or create a fully bespoke design for all aspects of the packaging.

CAN I ORDER GIFTS THAT CONTAIN FOOD AND DRINK, AND ALSO BRANDED (NON-FOOD) PRODUCTS?

Absolutely. It's all about you and your company brand, and what you want to achieve for your gift project. You can create a theme, style, geographical focus and tell a story through everything you choose.

CAN I INCLUDE ALCOHOL?

Yes. We have an alcohol licence, and you can have any style of alcohol and spirit in any of your gifts. Please be aware that if your gifts are being shipped internationally, there are some alcohol restrictions for some countries.

WHO DO YOU SHIP WITH?

We ship with UPS courier service and we also use Royal Mail for parcels that weigh less than 2kg. Making your budget go further.

WHAT COUNTRIES DO YOU SHIP TO?

AUSTRIA, BELGIUM, BULGARIA, CROATIA, CYPRUS, CZECH REPUBLIC, DENMARK, ESTONIA, FINLAND, FRANCE, GERMANY, GIBRALTER, GREECE, GUERNSEY, HOLLAND, HUNGARY, IRELAND, ISLE OF MAN, ITALY, JERSEY, LATVIA, LITHUANIA, LUXUMBOURG, MALTA, NETHERLANDS, POLAND, PORTUGAL, ROMANIA, SLOVAKIA, SLOVENIA, SPAIN, SWEDEN, SWITZERLAND, UK, USA.

PLEASE NOTE: Each country has its own guidance on what can and cannot be shipped. BOW Gifts will advise you throughout your project.


Brexit & COVID-19 changes can also impact on new rules and regulations. BOW Gifts receive regular updates and continue to guide all their clients and projects, and incorporate any changes into the plan.  

CAN I ORDER ECO AND ETHICAL GIFTS?

Yes. We have a vast range of Eco, recycled, ethical and B Certified product options for you to choose from. We can provide Eco options for packaging as well, and make your shipments Carbon Neutral. This is very important to us too, and we love to work with companies who want to build their CSR and reduce their impact on the environment.

HOW DOES PAYMENT WORK?

Full Terms & Conditions can be found HERE 

WHAT IF I DON'T KNOW WHERE TO START AND NEED HELP?

You are not alone! It is our commitment and service to you, to take the weight off your shoulders, and manage everything from concept to completion. We don't expect you to know, or be aware of all the possibilities and options available to you. We guide and advise your company at every stage, making sure your project gives you exactly what you want.

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0113 887 7622

5-7, Pegholme, Wharfebank Mills, Ilkley Rd, Otley, England, LS21 3JP, United Kingdom

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