FREQUENTLY ASKED QUESTIONS - FAQ

Everything You Need to Know

 

WHERE ARE BOW GIFTS BASED

Bow Gifts are based in Yorkshire, UK.

DO YOU WORK WITH COMPANIES OUTSIDE OF YORKSHIRE?

Yes. We work with businesses throughout the UK and Internationally.

WHAT IS THE MINIMUM ORDER QUANTITY FOR OUR GIFT PROJECT?

100 units is the minimum order quantity (MOQ). All projects are made-to-order only, and we work with 450+ manufacturers.
This means we don't 'sit on stock', so you can truly have anything you want. In order to work this way and give you a bespoke service and experience.

CAN I BRAND THE PRODUCTS I CHOOSE?

Yes. You can add branding to most products, and in some cases you can also personalise with unique names for each individual recipient too.

DO YOU DO BRANDED PACKAGING?

Yes. We do all styles of branded packaging; including boxes, hampers, bags, tins and much much more. You can add your logo, or create a fully bespoke design for all aspects of the packaging.

CAN I ORDER GIFTS THAT CONTAIN FOOD AND DRINK, AND ALSO BRANDED (NON-FOOD) PRODUCTS?

Absolutely. It's all about you and your company brand, and what you want to achieve for your gift project. You can create a theme, style, geographical focus and tell a story through everything you choose.

CAN I INCLUDE ALCOHOL?

Yes. We have an alcohol licence, and you can have any style of alcohol and spirit in any of your gifts. Please be aware from November 1st 2021, alcohol will only be shipped to UK addresses.

WHO DO YOU SHIP WITH?

We ship with Parcel Force and DPD courier services, and also Royal Mail.

WHAT COUNTRIES DO YOU SHIP TO?

AUSTRIA, BELGIUM, BULGARIA, CROATIA, CYPRUS, CZECH REPUBLIC, DENMARK, ESTONIA, FINLAND, FRANCE, GERMANY, GIBRALTER, GREECE, GUERNSEY, HOLLAND, HUNGARY, IRELAND, ISLE OF MAN, ITALY, JERSEY, LATVIA, LITHUANIA, LUXUMBOURG, MALTA, NETHERLANDS, PORTUGAL, ROMANIA, SLOVAKIA, SLOVENIA, SPAIN, SWEDEN, SWITZERLAND, UK, USA.

PLEASE NOTE: Each country has its own guidance on what can and cannot be shipped. BOW Gifts will advise you throughout your project.


Political changes within the economy, Brexit & COVID-19 can affect shipping rules and regulations, and shipping permissions can change at any time. BOW Gifts will guide on new changes.

CAN I ORDER ECO AND ETHICAL GIFTS?

Yes. We have a vast range of Eco, recycled, ethical and B Certified product options for you to choose from. We can provide Eco options for packaging as well, and make your shipments Carbon Neutral. This is very important to us too, and we love to work with companies who want to build their CSR and reduce their impact on the environment.

HOW DOES PAYMENT WORK?

Full Terms & Conditions can be found HERE 

WHAT IF I DON'T KNOW WHERE TO START AND NEED HELP?

You are not alone! It is our commitment and service to you, to take the weight off your shoulders, and manage everything from concept to completion. We don't expect you to know, or be aware of all the possibilities and options available to you. We guide and advise your company at every stage, making sure your project gives you exactly what you want.